Learn PhyGrid

Self-Checkout overview

What is RFID Self-Checkout?

PhyGrid RFID Self-Checkout is a kiosk app where customers check out on their own, without waiting in line. They place their RFID-tagged items near the RFID reader, and the kiosk recognises them and adds them to the bag. Items without a tag can be scanned with a barcode scanner. Customers review their bag on the screen and pay on the payment terminal at the kiosk, or online by scanning a QR code with their phone.

What Self-Checkout does

  • Instant RFID recognition: Tagged items placed near the RFID reader are recognised and added to the bag, several at a time, without scanning each one
  • Barcode scanning: Customers scan an item’s barcode to add items that don’t have an RFID tag
  • Starts with the first item: Placing or scanning the first item on the idle screen opens the bag, so customers don’t have to tap the screen first
  • Bag and totals: The screen lists the items with their prices and the total. Customers can remove items before paying
  • Payment on a terminal or online: The payment screen shows the total, asks customers to follow the instructions on the payment terminal, and offers a QR code to pay online on their phone
  • Your brand: Set your own idle screen media, fonts, colours and light or dark theme, so the kiosk fits your store
  • Idle screen: The kiosk returns to its idle screen and empties the bag after a period without use
  • Analytics: See product barcode and RFID scans, items added to and removed from the bag, and sessions (see Analytics)
  • Remote management: Configure the kiosk from the PhyGrid Console

Why use RFID Self-Checkout

  • Shorter queues: Customers check out on their own terms, without waiting in line
  • Fast and accurate checkout: RFID reads the tagged items in one go, for quick and accurate transactions
  • More time for customers: Staff are free to focus on customer service instead of the till

Quick setup

  1. Install Self-Checkout and connect it to a device with an RFID reader, and a barcode scanner for items without a tag
  2. Set up Self-Checkout: languages, the idle screen, the payment terminal and the online payment QR code
  3. Look up any setting in Self-Checkout settings explained
  4. If something doesn’t work, see Troubleshooting Self-Checkout