Set up Counter Display Signage

1. In the sidebar, go to Apps → Marketplace
2. Find counter-signage-screen and click Install
3. In the installation form, enter a Name for your Counter Display Signage installation
4. Optionally, add the installation to a group in Add to group. To make a new group, click Create group
5. Click OK to create the Counter Display Signage installation

1. Find your new installation in the sidebar under Apps → Installations
2. Open the installation and select the Settings tab
3. For the initial setup, go to the Global settings section and click Edit settings. After you add devices, you can set space and device overrides

1. Set or change the Installation name. It shows in Apps → Installations
2. Optionally, change the installation group in Add to group
3. Enable at least one language for the app by clicking on Multi-language support (see Glossary)
4. Select the language(s) for the app and choose the default language. The screen shows its built-in messages in the default language

Find the queue ID and the organisation in the Queue manager link of your Queue Management installation. Open the installation’s Configuration tab and copy the link in the right-hand panel. It has the form https://queue.<region>.ombori.com/<organisation>/queues/<queue ID>/admin.

1. Scroll down to the app settings and upload a Logo. It appears above the ticket number
2. Under Queue, enter the Queue ID of your queue
3. Enter the Organisation name: the part of the Queue manager link after the host
4. Enter the Queue endpoint for your region, for example https://api.phystack.com/regions/eu/queues/v1. Use eu, us, uae, au or in to match your queue’s region (see the table in Set up Occupancy Signage)
5. Under Counter, enter the Counter Name: the station this screen belongs to. Write it exactly as in the Stations list of your queue settings, with the same capitals and spaces. The screen shows only tickets called to this station
6. Enter the Counter Label: the counter number shown on the screen, for example “1”, “2”, “A” or “B”

1. Under Fonts, upload a Light Font, Regular Font and Bold Font. All three are required. Use WOFF2, TTF or OTF files

The screen has three sections side by side: the counter, the status strip and the ticket. Custom CSS sets their order, widths and colours. It is required and comes filled in with the default styles.

1. In Custom CSS, edit the default rules for the three sections:
   • #counter-container: the counter section. Default width 30% (flex-basis), first (order: 1), background #475569, text #ffffff
   • #led-container: the status strip. Default width 5%, second (order: 2)
   • #ticket-container: the ticket section. Default width 65%, third (order: 3), background #1e293b, text #ffffff. It also takes up any width left over
2. To change the order of the sections, change their order values. To change a width, change flex-basis. To change colours, change background-color and color

1. Keep Auto Deploy ticked (see Glossary) and check the environment next to it. It defaults to the production environment
2. Click Save all changes. With Auto Deploy ticked, saving deploys the new settings to that environment