Occupancy Control shares all settings available in Queue Management and Appointment Booking. This page only covers the additional settings specific to the Occupancy Control variant.
Capacity
- Space Capacity: The target capacity for the space. At this number, entry signage turns red and new visitors join the virtual queue. Staff see it as Store capacity in the Occupancy Manager
- Maximum store capacity: The highest store capacity that staff can set in the Occupancy Manager settings
- Allow entry above capacity: If selected, visitors are still allowed to enter even when the space is at or above the defined capacity. The signage will show a warning state, but entry is not blocked


Sensors integration
- Max amount of people counted from the ticket: Set the maximum amount by which the occupancy count can increase based on the number the visitor defined on the ticket. Set this to 0 to rely solely on the sensor data and ignore ticket information for occupancy numbers
- Enable auto call: If selected, the next customer in the virtual queue is automatically called when the occupancy drops below the Space Capacity. This option only works with sensors and is not available when Show serving tab is enabled

