# Occupancy Control settings explained

> Reference guide for Occupancy Control-specific settings in the PhyGrid Console, including capacity limits, entry rules, and sensor integration.

> **Note:** Occupancy Control shares all settings available in Queue Management and Appointment Booking. This page only covers the additional settings specific to the Occupancy Control variant.

## Capacity

1. **Space Capacity:** The target capacity for the space. At this number, entry signage turns red and new visitors join the virtual queue. Staff see it as **Store capacity** in the Occupancy Manager
2. **Maximum store capacity:** The highest store capacity that staff can set in the Occupancy Manager settings
3. **Allow entry above capacity:** If selected, visitors are still allowed to enter even when the space is at or above the defined capacity. The signage will show a warning state, but entry is not blocked

## Sensors integration

1. **Max amount of people counted from the ticket:** Set the maximum amount by which the occupancy count can increase based on the number the visitor defined on the ticket. Set this to 0 to rely solely on the sensor data and ignore ticket information for occupancy numbers
2. **Enable auto call:** If selected, the next customer in the virtual queue is automatically called when the occupancy drops below the **Space Capacity**. This option only works with sensors and is not available when **Show serving tab** is enabled